.chatbot-fab{position:fixed;bottom:24px;right:24px;width:60px;height:60px;border-radius:50%;background:#181818;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 10px 30px -10px rgba(0,0,0,.4);z-index:999;font-size:24px;border:0}
.chatbot-fab:hover{background:#000}
.chatbot-panel{position:fixed;bottom:90px;right:24px;width:380px;height:560px;background:#fff;border-radius:14px;box-shadow:0 20px 50px -10px rgba(0,0,0,.25);display:none;flex-direction:column;overflow:hidden;z-index:998}
.chatbot-panel.open{display:flex}
.chatbot-head{padding:14px 18px;background:#181818;color:#fff;display:flex;justify-content:space-between;align-items:center}
.chatbot-head h3{margin:0;font-size:16px}
.chatbot-head button{background:transparent;border:0;color:#fff;font-size:18px;cursor:pointer;min-width:44px;min-height:44px;display:flex;align-items:center;justify-content:center;padding:0;margin:-10px}
.chatbot-log{flex:1;overflow-y:auto;padding:14px;background:#f6f7f9}
.chat-msg{margin:8px 0;padding:10px 14px;border-radius:12px;max-width:80%;font-size:14px;line-height:1.45}
.chat-msg.user{background:#181818;color:#fff;margin-left:auto;border-bottom-right-radius:2px}
.chat-msg.assistant{background:#fff;color:#181818;border-bottom-left-radius:2px;box-shadow:0 1px 3px rgba(0,0,0,.05)}
.chatbot-input{display:flex;gap:8px;padding:12px;border-top:1px solid #eee;background:#fff}
.chatbot-input input{flex:1;padding:10px 12px;border:1.5px solid #ddd;border-radius:8px;font:inherit}
.chatbot-input button{padding:10px 16px;background:#181818;color:#fff;border:0;border-radius:8px;cursor:pointer}
.chatbot-lead{padding:14px;background:#fff8ed;border-top:1px solid #eee}
.chatbot-lead h4{margin:0 0 10px;font-size:14px}
.chatbot-lead input{display:block;width:100%;padding:9px 12px;border:1.5px solid #ddd;border-radius:6px;margin-bottom:8px;font:inherit;font-size:13px}
.chatbot-lead button{padding:9px 16px;background:#C9A35B;color:#fff;border:0;border-radius:6px;cursor:pointer;font:inherit}
.chatbot-status{font-size:12px;color:#888;text-align:center;padding:6px}
.chatbot-cta-row{padding:10px 14px;border-top:1px solid #eee;background:#fafafa;display:flex;gap:8px}
.chatbot-cta{display:inline-flex;align-items:center;gap:6px;padding:10px 14px;background:#181818;color:#fff;border:0;border-radius:8px;font:inherit;font-size:13px;font-weight:600;cursor:pointer;text-decoration:none;text-align:center;width:100%;justify-content:center}
.chatbot-cta:hover{background:#000}
.chatbot-cta:visited{color:#fff}
@media(max-width:580px){
  .chatbot-panel{bottom:0;right:0;width:100%;height:100%;height:100dvh;border-radius:0}
  .chatbot-fab{bottom:16px;right:16px;width:56px;height:56px;font-size:22px}
  .chatbot-input input{font-size:16px}/* prevent iOS zoom on focus */
  .chatbot-lead input{font-size:16px}
}
.chatbot-chips{display:flex;flex-wrap:wrap;gap:8px;padding:8px 12px}
.chatbot-chip{background:#fff;border:1px solid #C9A35B;border-radius:30px;padding:8px 14px;font-size:13px;cursor:pointer;color:#181818;transition:background .15s}
.chatbot-chip:hover{background:#faf3e0}
.chat-typing span{display:inline-block;width:7px;height:7px;margin:0 2px;border-radius:50%;background:#bbb;animation:chatTyping 1.2s infinite}
.chat-typing span:nth-child(2){animation-delay:.2s}
.chat-typing span:nth-child(3){animation-delay:.4s}
@keyframes chatTyping{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}
.chat-product-link{display:inline-block;margin:4px 4px 0 0;padding:6px 12px;background:#fff8ea;border:1px solid #f1e0a5;border-radius:8px;color:#9a7400!important;font-weight:600;font-size:13px;text-decoration:none!important}
.chat-product-link:hover{background:#f6ecd2}
.chat-cta{display:block;width:100%;margin-top:8px;padding:12px 16px;border-radius:10px;font-weight:700;font-size:14px;text-align:center;cursor:pointer;text-decoration:none!important;border:0}
.chat-cta-wa{background:#25D366;color:#fff!important}
.chat-cta-call{background:#fff;color:#181818!important;border:1.5px solid #C9A35B}